Jeff Kharoufeh is a Professor in the Department of Industrial Engineering at Clemson University. He specializes in the application of probability and stochastic processes to the modeling, design, performance evaluation and control of stochastic systems. His recent work focuses on energy systems, service systems, reliability theory and maintenance optimization. He earned a Ph.D. in Industrial Engineering and Operations Research from the Pennsylvania State University. Professor Kharoufeh currently serves on the Editorial Board of Probability in the Engineering and Informational Sciences and is a past Associate Editor of Operations Research and Area Editor of Operations Research Letters. He is a Fellow of the Institute of Industrial and Systems Engineers (IISE) and a professional member of INFORMS and the Applied Probability Society (APS).