Jeff Kharoufeh is a Professor in the Department of Industrial Engineering at Clemson University. He specializes in the application of probability and stochastic processes to the modeling, design, performance evaluation and control of stochastic systems. His recent research focuses on energy systems, service systems, reliability theory and maintenance optimization. He holds a Ph.D. in Industrial Engineering and Operations Research from the Pennsylvania State University. Professor Kharoufeh currently serves as an Associate Editor for Operations Research and Operations Research Letters, and as a member of the Editorial Board for Probability in the Engineering and Informational Sciences. He is a Fellow of the Institute of Industrial and Systems Engineers (IISE) and a professional member of INFORMS and the Applied Probability Society (APS).